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You receive error message : ERROR: MsiGetActiveDatabase() failed. Trying MsiOpenDatabase(). while installing VMware SRM 5.5 and installation fails

January 16, 2014 Leave a comment

If you are installing VMware SRM 5.5 you might get the following error message in installer:

Can not start VMware Site Recovery Manager Service.

when digging in the installation logs you will find the following error message:

ERROR: MsiGetActiveDatabase() failed. Trying MsiOpenDatabase().

To fix this issue, change the logon on the VMware Site Recovery Manager service from Local System to an Account with the DB Owner on the database.

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Categories: VMware, VMware SRM
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