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How to Backup Exchange 2010 using Symantec Backup Exec 2012 #msexchange #Microsoft #Symantec #backupexec

The Single Item Restore article has been Published here: https://autodiscover.wordpress.com/2012/09/06/how-to-restore-exchange-2010-mailbox-or-mailbox-item-using-backup-exec-2012-msexchange-backupexec-symantec/

I would like to continue my successful blog series on Backup and restore Exchange 2010, the previous 2 entries where the most visited entries during the past 5 months, I will continue with the Backup Exec 2012 and hopefully I will be able to reach netbackup later this month.

so let us setup the stage:

Configuring the Backup Exec 2012 Service Account:

referencing my previous blog https://autodiscover.wordpress.com/2012/03/12/how-to-backup-and-restore-exchange-2010-using-symantec-backup-exec-exchange2010-backupexec-part1/ ;the backup exec service account requirement has not changed, below are the required permissions for the service account to perform backup and restore:

1. For non-GRT backups (database only with no granular restore functionality) the logon account specified must be a member of the local Backup Operators group on the Exchange server
2. For database only restores (database only with no granular restore functionality) the logon account specified must be a member of the local Administrators group on the Exchange server
3. For GRT (Granular Restore Technology) enabled backups to disk (where the disk device is local to the BE Media Server and in the same domain) the logon account specified must be a member of the local Administrators group on the Exchange server
4. For GRT backups to a tape device and ALL GRT restore operations, from tape or disk, the logon account specified must be a member of the local Administrators group on the Exchange server. In addition, the logon account must have a unique mailbox and the mailbox can NOT be hidden from the Global Address List. For Exchange 2003 the account must also be granted the Exchange Administrator, or Exchange Full Administrator role. On Exchange 2007 and 2010 servers the account must be granted the Exchange Organization Administrator role. Finally, for Exchange 2010 the account must also have the Administrator role on the AD Domain for AD access as part of the GRT operations.

this is a screenshot for the BEadmin group membership:



To Backup Exchange 2010 using Backup Exec 2012, you need to make sure that the Exchange management console is installed, you have to make sure that the EMC version is the same as the backed up server version.

Installing the Backup Exec 2012 Agent on the Server:

I got to admit that I was so impressed with the new BE interface, it was “WOOOOOOOOOOOW”, and they did good work with it, it is simple and intuitive and I managed to find everything super fast.

there is now a new wizard for adding server, go to “backup and restore” node and select add from the servers section:


from there you get the new add server wizard, you got 2 options either add server which you use if you have a single Exchange server or Microsoft Exchange Database Availability group and you use this option if you have DAG, in my lab I don’t have a dag so I will go with the add server:


select enable the trust with the server:


add the server:


In the service account section, you can either choose to use the default system account or use another account, I configured the BE server to use my “beadmin” account as its service account so I will select the default account, but again and it is very important to make sure that this account has the required permissions on the Exchange server:


In the next page, make sure to select reboot the server option if you want the server to reboot directly after the installation, otherwise you will have to reboot it manually it depends on your environment:


then click install to install the agent.

Configuring the Backup Jobs:

I am configuring a normal backup to folder job, the actual media configuration is beyond the scope of this article.

to create a backup job:

1- Select the Exchange 2010 server in the section.

2- open the backup node and select “Backup to Disk”


Note: as per my knowledge this is the same steps you will use for tapes or network share backup

you will note that BE detected the information store on the Exchange 2010 server, by default it will backup all the items on the Exchange server including all drives, system state and DBs on the server, if you want to edit it click edit:


expand the information store section and select the desired database to backup:


going back to the backup properties, in the backup details click edit:


by default the backup job is configured to perform weekly backup and daily incremental, you might want to edit that as per your need, in my scenario I will be fine with only the full backup so I will delete the incremental step:


also make sure to select enable GRT backup to be able to restore single mailbox or single item (if this is not selected you will not be able to restore mailboxes or mailbox items from the backup exec):


the backup job is scheduled, you can see it by going to the Jobs section:


to run it, select the job and choose run now, this will run the job immediately.

after backup completion, go to the job history and confirm that backup completed successfully:


Congratulations, you have completed your task backing up your Exchange server, in the next blog post we will explore the restoration options for the this backup job.

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