Home > BackupExec, Symantec > Remote Agents are not displayed in the Backupexec new job wizard #symantec #backupexec

Remote Agents are not displayed in the Backupexec new job wizard #symantec #backupexec


consider the following scenario: you try to create a backup job using the Backup Job wizard,

When you run the backup wizard, the "A remote Windows computer" option is grayed out with the message that "The Remote Agent for Windows Systems is not installed on any computers." Similarly, if you try to manage active directory domains the backupexec console might crash or doesn’t response.

Solution:

  • Make sure that logon accounts are configured correctly, edit the password and re-type it specially for the system logon account.
  • restart the Backupexec services.

the issue is resolved.

  1. Bfilipi
    December 8, 2013 at 5:56 pm

    thanks! I had forgotten about needing to use the admin account. I wasted a couple hours because I had forgotten that.

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