Home > Exchange, Exchange 2010, Exchange 2010 AKA E14, Exchange and UC, Microsoft > New #Exchange 2010 Custom KBS #Exchange2010 #KBs

New #Exchange 2010 Custom KBS #Exchange2010 #KBs


A user who is trying to access his archived mailbox in OWA might receive:

The item you tried to access no longer exists.
The item wasn’t found.  You or a delegate might have moved or deleted it using another computer or a mobile phone


here is a known issue:

Error occurs when trying to open a message attached .ics file in Archive mailbox.
The entire error message is as following.
The item you tried to access no longer exists.
The item wasn’t found. You or a delegate might have moved or deleted it using another computer or a mobile phone.
This issue occurs when the view is change to the Conversation view.
This issue occurs when a message attached .ics file is in a folder under Archive mailbox.

This will be Fixed in later Updates


you might Receive errors when configuring IRM service point and test-irmconfiguration cmdlet:

C:\Program Files\Microsoft\Exchange Server\V14\Scripts>Set-IRMConfiguration -InternalLicensingEnabled $true
No connection could be made because the target machine actively refused it —> Unable to connect to t
he remote server —> Failed to get Server Info from https://rms.baupost.com/_wmcs/certification/server.asmx.
    + CategoryInfo          : InvalidOperation: (:) [Set-IRMConfiguration], Exception
    + FullyQualifiedErrorId : 8E3210B2,Microsoft.Exchange.Management.RightsManagement.SetIRMConfiguration

[PS] C:\Program Files\Microsoft\Exchange Server\V14\Scripts>Test-IRMConfiguration

cmdlet Test-IRMConfiguration at command pipeline position 1
Supply values for the following parameters:
Sender: ************

Results : Checking Exchange Server …
              – Exchange Server is running in Enterprise.
          Loading IRM configuration …
              – IRM configuration loaded successfully.
          Retrieving RMS Certification Uri …
              – RMS Certification Uri: https://rms.baupost.com/_wmcs/certification.
          Verifying RMS version for https://rms.baupost.com/_wmcs/certification
              – Warning! Failed to verify RMS Version. IRM features require AD RMS on Windows Server 2008 SP2 with the
          Hotfixes specified in Knowledge Base article 973247 (http://support.microsoft.com/kb/973247) or RMS on Window
          s Server 2008 R2.
          Microsoft.Exchange.Security.RightsManagement.RightsManagementException: Failed to get Server Info from https:
          //rms.baupost.com/_wmcs/certification/server.asmx. —> System.Net.WebException: Unable to connect to the rem
          ote server —> System.Net.Sockets.SocketException: No connection could be made because the target machine ac
          tively refused it
             at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
             at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& soc
          ket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& except
             — End of inner exception stack trace —
             at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
             at System.Net.HttpWebRequest.GetRequestStream()
             at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
             at Microsoft.Exchange.Security.RightsManagement.SOAP.Server.ServerWS.GetServerInfo(ServerInfoRequest[] req
             at Microsoft.Exchange.Security.RightsManagement.ServerWSManager.ValidateServiceVersion(String featureXPath
             — End of inner exception stack trace —
             at Microsoft.Exchange.Security.RightsManagement.ServerWSManager.ValidateServiceVersion(String featureXPath
             at Microsoft.Exchange.Management.RightsManagement.IRMConfigurationValidator.ValidateRmsVersion(Uri uri, Se
          rviceType serviceType)
             at Microsoft.Exchange.Management.RightsManagement.IRMConfigurationValidator.TryGetRacAndClc()


Make sure that the following hotfix is installed: http://support.microsoft.com/kb/973247


Disable Anonymous access on servicelocator.asmx page


Users running Outlook 2003 might not be able to see full Free/Busy Information:


This is because in SP1 outlook 2003 publishes free/busy information but only can view 60 days of information (1 month after and 1 month before), there is no workarounds per my knowledge.


when you move a user from Exchange 2003 to Exchange 2010 you might get the following error:

[PS] C:\>New-MoveRequest –Identity ‘user@domain.com’ -TargetDatabase ‘Mailbox Database 0036434759’
Mailbox database ‘ad2f88b9-670e-4cfb-a91c-5f9f10f3da04’ is offline.
    + CategoryInfo          : NotSpecified: (0:Int32) [New-MoveRequest], RemoteTransientException
    + FullyQualifiedErrorId : E9F32A3C,Microsoft.Exchange.Management.RecipientTasks.NewMoveRequest


Make sure that inheritable permissions are propagating on the user’s mailbox.

  1. Sayed Nayeem
    December 19, 2011 at 5:40 pm


    I am looking for solution IRM Configuration..
    as i have got irm version error …and still its not resolved…
    Please let me know the solution and i am really very thankful to you .

    I am using window server 2008r2 on entire lab


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