Home > Exchange 2010, Exchange 2010 AKA E14 > #Exchange users accessing ECP or options in OWA gives getting error Outlook Web Access is requiring Outlook Live to change Options

#Exchange users accessing ECP or options in OWA gives getting error Outlook Web Access is requiring Outlook Live to change Options


Scenario:

a user is accessing OWA on Exchange 2010 server, he can access OWA fine, once he clicks on the options button or trying to access the ECP virtual directory the user gets the following error:

Outlook Web Access is requiring Outlook Live to change Options

Cause and Solution:

This is caused by 2 reasons:

– Either wrong authentication configuration on the ECP virtual directory, to solve it remove the ecp virtual directory using remove-ecpvirtualdirectory and new-ecpvirtualdirectory.

– Make sure that the user accessing the options page have already a mailbox and that he is not just user who has a permissions to access the mailbox.

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