Home > Exchange 2010 AKA E14 > Exchange 2010 Bug- Sync Issues with clients

Exchange 2010 Bug- Sync Issues with clients


you might have an Exchange 2010 setup, doing DAG and another server for HUB/CAS, when clients tries to sync OAB they get the following:

15:46:28 Synchronizer Version 12.0.4518
15:46:28 Synchronizing Mailbox ‘User Name’
15:46:28 Synchronizing Hierarchy
15:46:28 Synchronizing server changes in folder ‘Inbox’
15:46:28 Downloading from server ‘Exchange1’
15:46:28 2 view(s)/form(s) added to offline folder
15:46:28 Downloading from server ‘Exchange1’
15:46:28 3 view(s)/form(s) added to offline folder
15:46:28 1 view(s)/form(s) updated in offline folder
15:46:29 Uploading to server ‘Exchange1’
15:46:29 1 item(s) deleted in online folder
15:46:29 Synchronizing Forms
15:46:29 Downloading from server ‘Exchange2’
15:46:29 Error synchronizing folder
15:46:29 [80004005-501-4B9-560]
15:46:29 The client operation failed.
15:46:29 Microsoft Exchange Information Store
15:46:29 For more information on this failure, click the URL below:
15:46:29 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
15:46:29 Done
15:46:33 Microsoft Exchange offline address book
15:46:33 Download successful

Microsoft has confirmed that it is a bug, ETA to be SP1

Categories: Exchange 2010 AKA E14
  1. April 20, 2010 at 2:52 pm

    Hi, are you sure about this information? Because i have the same issue [80004005-501-4B9-560]on clients over Exch 2010. I want to know if you have a Microsoft article with this information.Regards.Milton

  2. April 22, 2010 at 8:32 am

    Hi Milton,There is no KB for it, AFAIK it has what is called bug report and it will be fixed in SP1.

  3. April 26, 2010 at 4:43 am

    Can you please provide the MS document that identifies this as a bug?

  4. April 26, 2010 at 4:52 am

    Hi Carl.I am not an MVP nor a MS employee so I don't have the issue ID, but a customer of mine had that issue and contacted MS and they informed him that this is a bug.

  5. April 30, 2010 at 7:19 am

    Guys,here is the case on Microsoft forums and confirmation that this is a bug and by designhttp://social.microsoft.com/Forums/en-US/partnermsgexchange/thread/cf6fc702-cfed-4818-8b51-47b6042f8329

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