Configuring your Web Interface to work with RSA SecureID can be troublesome, I spent 2 days trying to figure how to make it work, here are the configuration steps:
Follow the steps mentioned in this CTX article: http://support.citrix.com/article/CTX126843
BUT, as usual there is a trick, completing the above configuration will not work, you will get the following error:
There was a problem with the RSA SecurID ACE/Agent. Check that the ACE/Agent is installed correctly and that the path to the file aceclnt.dll has been added to the PATH environment variable.
To solve this problem, first, follow the following steps:
- make sure to install the RSA Web Agent, the Web Agent must be installed as it will add some keys in the applicationhost.config that are needed by the IIS.
- Configure the Web interface not to send the domain name, from Explicit authentication, properties, Explicit/Two-Factor Authentication and uncheck (Send Domain and username to ACE/Server)
some additional troubleshooting steps are here (Like the PATH and secret key reset)
if you got this error in your Citrix receiver client and you can’t connect to the server, please use the following methods to address this issue:
Apply the following hotfixes:
- http://support.microsoft.com/kb/2254637 (although the hotfix is not RDP related)
if the issue is not fixed, make sure to delete or rename the usrclass.dat in the c:\users\default\appdata\local\microsoft\windows , it looks like a corrupted file can cause this issue for new and exiting users.
more information: http://forums.citrix.com/thread.jspa?messageID=1648626
Follow up: based on my search and testing, I found that removing users’ permissions from tstheme.exe massively increases the speed of the login
if you have been reading carefully, Citrix released a document the article published here http://support.citrix.com/article/CTX128831 .
by that time, I knew internally that Microsoft didn’t support Client virtualization for OCS/Lync. although if you have been reading and even attended Citrix Xenapp 6 or Xendesktop training you will hear a lot about Lync/OCS client virtualization delivery with Xenapp or Xendesktop.
starting 14/4, Microsoft released a document that explains the supportability statement for Xenapp and Xendesktop and virtualization techniques that they support/no support.
the document is available here http://www.microsoft.com/downloads/en/details.aspx?FamilyID=f865e66d-1163-46ef-ba9c-d585376dfbae.
in summary Microsoft now supports client virtualization through full desktop or application delivery/streaming with some considerations “check the document for more details” it is so amazing to see that Microsoft finally released such a support statement and changed the fully rigid statement of the big NO before.